Rujukan Laman

Terma & Syarat Akaun Anda di ruay123

These Terms & Conditions govern every interaction you have with ruay123.app — from the moment you open an account through to withdrawals, promotions and support requests.

Terma dikemas kini secara berkalaTerpakai untuk semua akaun MalaysiaPembayaran: Touch 'n Go, GrabPay, Boost dan FPXHak anda dilindungi di bawah terma ini

Explore the Lobby Read FAQ

Skop Terma dan Tanggungjawab Akaun

ruay123 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These Terms & Conditions apply exclusively to accounts registered and accessed through ruay123.app. When you complete a deposit using Touch 'n Go, GrabPay, Boost atau FPX, you confirm that you have read and accepted all conditions set out on this page. We reserve the right to

1
suspend or close any account found to be in breach of these terms, including accounts providing false registration details or misusing promotional credits. Jurisdiction for any dispute arising under these terms falls to the governing authority applicable where local law permits. ruay123 may update these terms
2
at any time; continued use of your account after a published update constitutes acceptance of the revised terms. We will notify you of material changes via the email address linked to your account.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

HUBUNGI KAMI SEKARANG

Cara Menghubungi Kami Mengenai Terma Ini

If any clause in these Terms & Conditions is unclear, or if you believe your account has been affected by an incorrect application of our policies, our support team is reachable around the clock. We aim to respond to all terms-related queries within 24 hours, and complex disputes within 72 hours. Whether you are in Petaling Jaya or anywhere else in Malaysia, you can reach us through the channels below.

Team online

Live Chat

Connect with our support agents directly through the live chat window on ruay123.app. Available 24 hours a day, seven days a week, for any question about your account terms or policy rights.

E-mel Rasmi

Send a detailed written query to our support address. We aim to reply within 24 hours on working days, and we keep a full written record of all terms-related correspondence for your reference.

Pusat Bantuan

Our Help Centre on ruay123.app hosts a dedicated section covering these Terms & Conditions, with clause-by-clause explanations and answers to the most common account policy questions we receive.

PERLINDUNGAN DATA AKAUN

Bagaimana Kami Menguruskan Data dan Akaun Anda

Your account security and personal data are handled according to the obligations set out in these Terms & Conditions.

Pengesahan Identiti

We verify your identity during account registration and before processing withdrawal requests. This step protects your funds and ensures that payouts reach only the verified account holder, in line with our terms.

Penyimpanan Data

We retain your account data for the period required by applicable local law and our internal compliance framework. After that retention period, personal data is securely deleted or anonymised according to the schedule in our privacy annex.

Penggunaan Kuki

ruay123.app uses cookies to maintain your session, remember your preferred language, and analyse how pages are used. You can manage cookie preferences through your browser settings; disabling certain cookies may affect account functionality.

Keselamatan Kata Laluan

Your password is stored in encrypted form and is never visible to our staff. We recommend using a unique password for your ruay123 account and changing it immediately if you suspect unauthorised access.

Permohonan Pembetulan Data

If you believe any personal information we hold is incorrect, submit a correction request through Live Chat or email. We aim to process verified correction requests within seven working days of receipt.

Pengurusan Terma Dikemas Kini

Each time these Terms & Conditions are revised, we publish the updated version on this page with a new effective date. You will also receive a notification to your registered email address so you can review any changes before logging in.

Soalan Lazim Mengenai Terma & Syarat Kami

These answers address the most common questions we receive about the Terms & Conditions that govern your ruay123 account. If your question is not covered here, our support team is available 24 hours a day through Live Chat or email to provide a direct, account-specific response.

These terms take effect the moment you complete account registration on ruay123.app and remain in force for as long as your account is active. Any subsequent updates are effective from the date published on this page.

A breach of these Terms & Conditions may result in temporary suspension, permanent closure of your account, or withholding of pending withdrawals pending investigation. We will notify you via your registered email before any permanent action is taken.

Yes. Send a written data-access request through our email support channel. We will compile and deliver the information we hold on your account within 14 working days, in a readable format, at no charge.

The core Terms & Conditions apply equally to all payment methods. Each payment provider — Touch 'n Go, GrabPay, Boost dan FPX — also carries its own service terms, which you agree to separately when using that payment rail.

Submit a formal dispute in writing via email, clearly referencing the relevant clause and your account details. We aim to review and respond to disputes within 72 hours and escalate unresolved cases to our compliance team.

Transaction records are retained for the period mandated by applicable local law, which is typically a minimum of five years. After that period, records are archived or deleted in accordance with our data retention schedule.

The current version is always published at ruay123.app/terms-conditions/ with the effective date shown at the top of the page. We recommend bookmarking this page and checking it after you receive any update notification.

Terma & Syarat Akaun Anda di ruay123

Cara Menghubungi Kami Mengenai Terma Ini

Live Chat

E-mel Rasmi

Pusat Bantuan

Bagaimana Kami Menguruskan Data dan Akaun Anda

Pengesahan Identiti

Penyimpanan Data

Penggunaan Kuki

Keselamatan Kata Laluan

Permohonan Pembetulan Data

Pengurusan Terma Dikemas Kini

Soalan Lazim Mengenai Terma & Syarat Kami

01 Bilakah Terma & Syarat ini berkuat kuasa ke atas akaun saya?

02 Apakah yang berlaku jika saya melanggar mana-mana syarat dalam terma ini?

03 Bolehkah saya meminta salinan data peribadi yang disimpan oleh ruay123?

04 Adakah terma ini berbeza untuk pembayaran melalui Touch 'n Go, GrabPay, Boost dan FPX?

05 Bagaimana saya boleh membantah keputusan yang dibuat berdasarkan terma ini?

06 Berapa lama ruay123 menyimpan rekod transaksi saya?

07 Di mana saya boleh membaca versi terkini Terma & Syarat ini?

Related Pages